Returns Form

If for any reason you are not happy with your purchase, we will be happy to provide you with a refund or exchange as long they are unworn and in their original resallable condition. Please note you have 14 days from receiving your order to notify us, plus another 14 days to return your items back to us.

For us to process a refund on your order we will need the items back with us before can process the refund.

If for any reason you are not happy with your purchase, we will be happy to provide you with a refund or exchange as long they are unworn and in their original resallable condition. *Christmas returns accepted up-to 7th January 2023. For us to process a refund on your order we will need the items back with us before can process the refund.

Please complete our returns form before the items return back to us so we can process your refund!

Thankyou

We’ll be in touch as soon as we get your return back with us!

Important Information

Please ensure that all goods are well packaged to avoid any damage in transit. Returns will be processed within 3 working days of receipt. We recommend sending returns back via recorded delivery or some other method of signature on delivery (wouldn’t want Postman Pat having an early Christmas present at your expense now would we??)

Send Returns To:

The Cream Store
37 Queens Road,
Nuneaton,
Warwickshire,
CV11 5JT